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1
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COMPLAINT
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EXTRACTED KEY WORDS
TELEMARKETING MEMBERSHIP PROGRAM CONSUMER MORTGAGE MORTGAGE ACCOUNT CUSTOMERS CHARGE MINNESOTA TELEMARKETING PARTNERS HOMEOWNERS SOLICITATIONS MORTGAGE LOAN DEFENDANT MEMBERSHIP PROGRAM FEES SCRIPT FLEET MORTGAGE CORPORATION CONSUMER PROTECTION LAWS LEGAL SERVICES DECEPTIVE TRADE PRACTICES MIKE HATCH LEGAL SERVICES PLAN BUSINESS PARTNERS TELEMARKETING EMPLOYEE SOUTH CAROLINA MORTGAGE HOLDERS VIOLATED MINNESOTA CONSUMER CUSTOMER COMPLAINTS MINNESOTA FALSE ADVERTISING MINNESOTA CONSUMER FRAUD |
STATE OF MINNESOTA DISTRICT COURT
COUNTY OF HENNEPIN FOURTH JUDICIAL DISTRICT
Case Type: Other Civil
Consumer Protection
State of Minnesota, by its Court File No. _________________
Attorney General, Mike Hatch,
Plaintiff,
COMPLAINT
vs.
Fleet Mortgage Corporation,
a South Carolina corporation.
Defendant.
________________________________________________
The State of Minnesota, by its Attorney General, Mike Hatch, alleges as follows:
INTRODUCTION AND PARTIES
1. Defendant Fleet Mortgage Corporation ("Fleet") has provided mortgage account
numbers and other detailed information about its Minnesota customers to companies engaged in
telemarketing solicitations. Fleet and its telemarketing partners have used this information to
charge membership program fees to the mortgage accounts of Minnesota homeowners using
"free trial" offers that have the tendency and capacity to deceive, mislead and confuse Fleet
mortgage holders. As a result, defendants have violated Minnesota consumer protection laws.
2. Mike Hatch, the Attorney General of the State of Minnesota, is authorized under
Minnesota Statutes chapter 8, and has common law authority, including parens patriae authority,
to bring this action on behalf of the State of Minnesota and its citizens to enforce Minnesota's
consumer protection laws.
3. Fleet Mortgage Corporation is a South Carolina corporation with its principal
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