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1
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THOMPSON STATEMENT
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EXTRACTED KEY WORDS
CONSUMER PROTECTION AGENCY DEFENDANT ROBERT OLIVER LOCAL GOVERNMENTS COMMISSIONER AGREEMENT SETTLES VIOLATIONS DECEPTION AFFILIATION FRANCHISE GOVERNMENTAL ENTITY REASONS RELIEF FUTURE VIOLATIONS PROCLIVITY ACTING GUISE GOVERNMENT AUTHORITY DEROGATION PUBLIC RESPONSIBILITIES SERVE DETER ENGAGING INDIRECT BENEFIT PRESERVING CONSUMERS FIDE GOVERNMENTAL ENTITIES MATTER |
Statement of Commissioner Mozelle W. Thompson
in the Matter of
U.S. Consumer Protection Agency
File No. X980085
_________________________________________________________________
The Commission voted to approve filing in federal district court a
consent agreement that settles allegations against the defendant,
Robert M. Oliver, doing business as U.S. Consumer Protection Agency,
and Consumer Protection Agency of Bay County. The complaint alleged
that Robert M. Oliver violated both Section 5 of the FTC Act by
deceptively implying an affiliation with the U.S. government and other
local governments, and the Commission's Franchise Rule by failing to
provide important disclosures, including required important earnings
information. Specifically, Robert Oliver offered to consumers over the
Internet phony franchise opportunities to purchase their own local
"U.S. Consumer Protection Agency." In effect, the defendant falsely
held himself out as a government agency and offered that sham
opportunity to others.
The order -- which the defendant accepted in a settlement agreement --
is directed at the very heart of Robert Oliver's deception. It
prohibits him in any way from masquerading as a government official.
In particular, the order permanently bars the defendant from
misrepresenting that he is affiliated with any governmental entity,
and from using words and visual representations in connection with a
commercial activity that are commonly suggestive of a government
entity. I believe these provisions provide reasonable fencing in
relief to prevent future violations by the defendant, who has already
demonstrated a proclivity for acting under the guise of government
authority in derogation of the important public responsibilities of
federal, state, and local governments. Further, I believe that this
strong relief will both serve to deter others from engaging in similar
egregious conduct and have the indirect benefit of preserving
consumers' confidence in bona fide governmental entities. For these
reasons, I voted in favor of the order in this matter.
_________________________________________________________________
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2
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SWINDLE STATEMENT
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EXTRACTED KEY WORDS
GOVERNMENT AFFILIATION OLIVER PARAGRAPH CONSUMER PROTECTION EMPLOYMENT RELIEF MISREPRESENTATION REPRESENTATIONS DEFENDANT SETTLEMENT ENJOINS ADVERTISING JOB FRAUD FALSELY REPRESENTING COMMISSIONER CONSUMER PROTECTION AGENCY COMPLAINT BUSINESS ACTIVITY SALE COMMONLY REFERRING MATERIALS DECEPTION LOCAL GOVERNMENTS REMEDYING OBJECTION SETTLEMENT AGREEMENT SUPPORT FALSE REPRESENTATIONS CONNECTION |
Statement of Commissioner Orson Swindle
In the Matter of
US Consumer Protection Agency
File No. X980085
_________________________________________________________________
In this case, the Commission filed a complaint alleging that the
defendant, Robert Oliver, violated Section 5 of the FTC Act by
deceptively implying an affiliation with the U.S. government, as well
as state or local governments. Although not a government official or
employee, Oliver operated a web site offering privately-owned consumer
protection agency franchises under the name "US Consumer Protection
Agency." I agree with my colleagues that strong relief is needed in
this case, in which the alleged deception sought to exploit the
public's confidence in government in general and consumer protection
agencies in particular. I also agree that most of the relief contained
in the order is necessary and appropriate. I wish to stress, however,
that such relief should focus on remedying and preventing the type of
violations alleged in the complaint. I see no need for a broad-brush
restriction on any tangentially related -- or, even worse, unrelated
-- business activity by a defendant.
I have no objection to Paragraph I of the settlement agreement, which
permanently enjoins Oliver from "misrepresenting, directly or by
implication, that he is in any way affiliated with or acting on behalf
of any governmental entity." Indeed, I strongly support it since it
prohibits Oliver from deceiving consumers with his façade of
government affiliation and would reach any variations on Oliver's
previous misrepresentation.
The settlement agreement, however, contains additional broad conduct
restrictions that are not tied to remedying false representations of
government affiliation. Specifically, Paragraph II.A enjoins Oliver,
in connection with the advertising or sale of any product or service,
from "using the initials 'U.S.,' the words 'United States,' or
'Federal,' or any word or term commonly referring to the U.S.
government or any bureau, . . . or any state or local government" in,
among other things, his "Internet web page, . . . promotional scripts
or materials, or other advertising." Paragraph II.B enjoins him from
using coats of arms, seals, pictures, logos, or other visual
representations commonly identified with the government in connection
with the advertising or sale of any product or service.
Paragraphs II.A and II.B are extremely broad and could reach
activities such as advertising truthfully that a garment was "made in
the USA" or that a cut of meat was "USDA prime;" they could even be
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3
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COMPLAINT
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EXTRACTED KEY WORDS
FTC ACT DEFENDANT FRANCHISE RULE VIOLATION CONSUMER PROTECTION CONSUMER PROTECTION AGENCY BUSINESS RELIEF PROMOTION COURT SALE UNITED STATES USCPA PURCHASERS PRACTICES BAY COUNTY PROMOTIONAL MATERIALS OFFERING PLAINTIFF FEDERAL TRADE COMMISSION SELLING CIVIL PENALTIES REDRESS PERMANENT INJUNCTION EQUITABLE RELIEF AUTHORIZATION PURSUANT PROSPECTIVE FRANCHISEES AWARD |
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF FLORIDA
PENSACOLA DIVISION
UNITED STATES OF AMERICA
Plaintiff
v.
ROBERT M. OLIVER,
individually, doing business as
U.S. CONSUMER PROTECTION AGENCY,
and, CONSUMER PROTECTION AGENCY
of BAY COUNTY,
Defendant.
COMPLAINT FOR CIVIL PENALTIES, CONSUMER REDRESS, PERMANENT INJUNCTION,
AND OTHER EQUITABLE RELIEF
Plaintiff, the United States of America, acting upon notification and
authorization to the Attorney General by the Federal Trade Commission
("FTC" or "the Commission"), pursuant to Section 16(a)(1) of the
Federal Trade Commission Act ("FTC Act"), 15 U.S.C. § 56(a)(1), for
its complaint alleges:
1. Plaintiff brings this action under Sections 5(a)(1), 5(m)(1)(A),
13(b), 16(a) and 19 of the FTC Act, 15 U.S.C. §§ 45(a)(1),
45(m)(1)(A), 53(b), 56(a), and 57b, to secure civil penalties,
permanent injunctive relief, consumer redress, and other equitable
relief for the defendant's deceptive acts and practices in
violation of Section 5 of the FTC Act, 15 U.S.C. § 45(a), and the
FTC's Trade Regulation Rule entitled "Disclosure Requirements and
Prohibitions Concerning Franchising and Business Opportunity
Ventures" ("the Franchise Rule" or "the Rule"), 16 C.F.R. Part
436.
JURISDICTION AND VENUE
2. This Court has jurisdiction over this matter pursuant to 28 U.S.C.
§§ 1331, 1337(a), 1345, and 1355, and 15 U.S.C. §§ 45(m)(1)(a),
53(b), 56(a), and 57b. This action arises under 15 U.S.C.
§ 45(a)(1).
3. Venue in the United States District Court for the Northern
District of Florida is proper under 15 U.S.C. § 53(b), and 28
U.S.C. §§ 1391(b) and (c), and 1395(a).
DEFENDANT
4. Defendant ROBERT M. OLIVER ("Oliver"), an individual, does
business as U.S. Consumer Protection Agency ("USCPA") and as
Consumer Protection Agency of Bay County ("Bay County CPA"). USCPA
and Bay County CPA are unincorporated entities. Oliver conducts
business from his residence located at 428 McKenzie Avenue, Suite
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4
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STIPULATED FINAL JUDGMENT
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EXTRACTED KEY WORDS
FRANCHISE BUSINESS DEFENDANT OLIVER FRANCHISE RULE EMPLOYMENT SALE UNITED STATES CONSUMER AGENCY COMMISSION COMPLAINT PARTIES COMPLIANCE DIRECTIVES CONSUMER PROTECTION HEREBY ENTRY DISCLOSURE ADVERTISING MATERIALS AUTHORIZATION ATTORNEY TRADE REPRESENTATIONS PROVISION UFOC CONTRACTING GOVERNMENT FAILING |
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF FLORIDA
PANAMA CITY DIVISION
UNITED STATES OF AMERICA, Plaintiff,
v.
ROBERT M. OLIVER, individually, doing business as U.S. CONSUMER
PROTECTION AGENCY, and CONSUMER PROTECTION AGENCY of BAY COUNTY,
Defendant.
Case No. 5:98cv00160/RH
STIPULATED FINAL JUDGEMENT
AND ORDER OF PERMANENT INJUNCTION
Plaintiff, the United States of America, acting upon notification and
authorization to the Attorney General by the Federal Trade Commission
("FTC" or "Commission"), has commenced this action by filing the
Complaint herein. Defendant ROBERT M. OLIVER d/b/a U.S. CONSUMER
PROTECTION AGENCY and CONSUMER PROTECTION AGENCY OF BAY COUNTY has
been served with or waives service of the Summons and Complaint. The
parties have appeared pro se or have been represented by attorneys
whose names appear hereafter; and the parties have agreed to
settlement of this action upon the following terms and conditions,
without adjudication of any issue of fact or law and without defendant
admitting liability for any of the matters alleged in the complaint;
THEREFORE, on the joint motion of plaintiff and defendant, it is
hereby ORDERED, ADJUDGED AND DECREED that:
FINDINGS
1. This Court has jurisdiction of the subject matter and the parties
pursuant to 28 U.S.C. §§ 1331 and 1345, and 15 U.S.C. § 45, 53(b) and
57b.
2. The complaint states a claim upon which relief may be granted
against the defendant under Sections 5(a)(1), 5(m)(1)(A), 13(b), and
19 of the FTC Act, 15 U.S.C. §§ 45(a)(1), 45(m)(1)(A), 53(b), and 57b.
3. Entry of this Final Order is in the public interest.
4. The defendant enters into this Final Order freely and without
coercion. Defendant further acknowledges that he has read the
provisions of this Final Order and is prepared to abide by them.
5. The parties hereby waive all rights to appeal or otherwise
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