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IN RE TRU-VANTAGE INTERNATIONAL LLC Click to find out why . . .



Keywords & Phrases
CaseNo: IRTVIL179827, CourtCode: FED, CourtName: FEDERAL TRADE COMMISSION, State: IL Illinois, UniqueCaseRef: LCD>IRTVIL179827, Snoring, Snorenz, Kevin Trudeau, Respondent, John Ziglar, Sleep, Matter, Federal Trade Commission, Spray, Commission, Snorer, Throat, Video, Complaint, Tru Snorenze, Jon Denny, Limited Liability Company, Oils, Representation, Trsl, Trade Commission Act, Transcript, I51, Agreement, First Time, Advertisements, Trade Commission, Ill, Sale, Tina, Representations, Federal Trade, Sleep Apnea, Act, Affecting Commerce, Vitamins, Leonard, Advertisement, Disclosure, Proposed Respondent, Videotape , ContentID: 120248002

Case Documents
1   DECISION & ORDER
[ see first page and extracted highlights below  ] ItemID: 119619
5 pages
HTML
2   CONSENT AGREEMENT
[ see first page and extracted highlights below  ] ItemID: 119618
8 pages
HTML
3   COMPLAINT
[ see first page and extracted highlights below  ] ItemID: 119617
12 pages
HTML
4   ANALYSIS
[ see first page and extracted highlights below  ] ItemID: 119616
2 pages
HTML
5 1999-10-13 EXHIBITS A-E
[ see first page and extracted highlights below  ] ItemID: 123617
88 pages
PDF
Total Documents: 5 documents , 115 pages
Price: $ 39.95


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1 . DECISION & ORDER

EXTRACTED KEY WORDS
COMMISSION
COMPLAINT
FEDERAL TRADE COMMISSION
REPRESENTATION
ACT
SUCCESSORS
VIOLATIONS
AFFECTING COMMERCE
EVIDENCE
PRACTICES
THEREAFTER
AGREEMENT
SALE
SUBSTANTIATES
TERMINATE
MANNER
APPEALING
ADVERTISING
PROMOTION
MATERIALS
CONSUMER PROTECTION
RULING
LIMITED LIABILITY COMPANY
CONSENT
JURISDICTION
PURPOSES
MATTER
COMPETENT
PROFESSIONALS
                                                                  9423278
                                                                  B236213

                          UNITED STATES OF AMERICA
                      BEFORE FEDERAL TRADE COMMISSION

   Commissioners:
          Robert Pitofsky
          Mary L. Azcuenaga
          Sheila F. Anthony
          Mozelle W. Thompson
          Orson Swindle

                             In the Matter of

       TRU-VANTAGE INTERNATIONAL, L.L.C. a limited liability company.

                             DOCKET NO. C-3798

                             DECISION AND ORDER

   The Federal Trade Commission having initiated an investigation of
   certain acts and practices of the respondent named in the caption
   hereof, and the respondent having been furnished thereafter with a
   copy of a draft of complaint which the Chicago Regional Office
   proposed to present to the Commission for its consideration and which,
   if issued by the Commission, would charge respondent with violations
   of the Federal Trade Commission Act; and

   The respondent, its attorney, and counsel for the Commission having
   thereafter executed an agreement containing a consent order, an
   admission by the respondent of all the jurisdictional facts set forth
   in the aforesaid draft of complaint, a statement that the signing of
   said agreement is for settlement purposes only and does not constitute
   an admission by respondent that the law has been violated as alleged
   in such complaint, and waivers and other provisions as required by the
   Commission's Rules; and

   The Commission having thereafter considered the matter and having
   determined that it had reason to believe that the respondent has
   violated the said Act, and that complaint should issue stating its
   charges in that respect, and having thereupon accepted the executed
   consent agreement and placed such agreement on the public record for a
   period of sixty (60) days, and no comments having been filed
   thereafter by interested parties pursuant to §2.34 of its Rules, the
   Commission hereby issues its complaint, makes the following
   jurisdictional findings and enters the following order:
    1. Respondent Tru-Vantage International, L.L.C., is an Illinois
SNIPPETS:
  • BEFORE FEDERAL TRADE COMMISSION
  • L.L.C. a limited liability company.
  • The Federal Trade Commission having initiated an investigation of certain acts and practices
  • The respondent, its attorney, and counsel for the Commission having thereafter executed an s Rules;
  • The Commission having thereafter considered the matter and having determined that it had mplaint, makes the following jurisdictional findings and enters the following order:
  • The acts and practices of the respondent alleged in this complaint have been in or affecting
  • The Federal Trade Commission has jurisdiction of the subject matter of this proceeding and of
  • For purposes of this order,
  • "Competent and reliable scientific evidence" shall mean tests, analyses, research, studies,
  • Unless otherwise specified, "respondents" shall mean, Tru-Vantage International, L.L.C., its
  • IT IS ORDERED that respondent, directly or through any corporation, subsidiary, division, or speed above 800 words per minute while substantially comprehending and retaining the material.
  • IT IS FURTHER ORDERED that respondent, directly or through any corporation, subsidiary, ntation is made, respondent possesses and relies upon competent and reliable evidence, which when
  • that substantiates the representation.
  • All advertisements and promotional materials containing the representation;
  • All notices required by this Part shall be sent by certified mail to the Associate Director,
  • Provided, further, that if such complaint is dismissed or a federal court rules that the or ruling is upheld on appeal.

  • 2 . CONSENT AGREEMENT

    EXTRACTED KEY WORDS
    COMMISSION
    REPRESENTATION
    COMPLAINT
    FEDERAL TRADE
    ADVERTISEMENT
    DISCLOSURE
    PROPOSED RESPONDENT
    SALE
    AGREEMENT
    CONSUMER
    MANNER
    PROMOTION
    DRUG
    AFFECTING COMMERCE
    LABELING
    RELIABLE SCIENTIFIC EVIDENCE
    CONNECTION
    SLEEP APNEA
    ENDORSEMENT
    ACT
    DRAFT COMPLAINT
    ACCEPTANCE
    DIRECTORS
    OFFERING
    DISTRIBUTION
    SNORING
    SUCCESSORS
    FOOD
    MANUFACTURING
    
                              UNITED STATES OF AMERICA
                          BEFORE FEDERAL TRADE COMMISSION
       In the Matter of
       TRU-VANTAGE INTERNATIONAL, LLC, a limited liability company
       FILE NO. 002-3210
       AGREEMENT CONTAINING CONSENT ORDER
    
       The Federal Trade Commission has conducted an investigation of certain
       acts and practices of Tru-Vantage International, L.L.C. ("proposed
       respondent"). Proposed respondent, having been represented by counsel,
       is willing to enter into an agreement containing a consent order
       resolving the allegations contained in the attached draft complaint.
       Therefore,
    
       IT IS HEREBY AGREED by and between Tru-Vantage International, L.L.C.,
       and by its duly authorized officer, and counsel for the Federal Trade
       Commission that:
    
              1. Proposed respondent Tru-Vantage International,
              International, L.L.C., is an Illinois corporation with its
              principal office or place of business at 7300 North Lehigh
              Avenue, Niles, Illinois 60714.
              2. Proposed respondent admits all the jurisdictional facts set
              forth in the draft complaint.
              3. Proposed respondent waives:
    
                    a. Any further procedural steps;
    
                    b. The requirement that the Commission's decision contain
                    a statement of findings of fact and conclusions of law;
                    and
    
                    c. All rights to seek judicial review or otherwise to
                    challenge or contest the validity of the order entered
                    pursuant to this agreement.
    
              4. This agreement shall not become part of the public record of
              the proceeding unless and until it is accepted by the
              Commission. If this agreement is accepted by the Commission,
              it, together with the draft complaint, will be placed on the
              public record for a period of thirty (30) days and information
              about it publicly released. The Commission thereafter may
              either withdraw its acceptance of this agreement and so notify
              proposed respondent, in which event it will take such action as
              it may consider appropriate, or issue and serve its complaint
              (in such form as the circumstances may require) and decision in
              disposition of the proceeding.
              5. This agreement is for settlement purposes only and does not
    
    SNIPPETS:
  • The Federal Trade Commission has conducted an investigation of certain acts and practices of
  • Proposed respondent, having been represented by counsel, is willing to enter into an
  • The Commission thereafter may either withdraw its acceptance of this agreement and so notify
  • When so entered, the order shall have the same force and effect and may be altered, modified,
  • No agreement, understanding, representation, or interpretation not contained in the order or
  • In an advertisement communicated through an electronic
  • disclosure shall be presented simultaneously in both the
  • cadence sufficient for an ordinary consumer to hear and
  • "Drug" shall mean as defined in Section 15 of the Federal Trade Commission Act,
  • "Food" shall mean as defined in Section 15 of the Federal Trade Commission Act,
  • IT IS ORDERED that respondent, directly or through any corporation, subsidiary, division, or
  • Such product reduces or eliminates snoring or the sound of snoring in users of the product;
  • reduce or mitigate the symptoms of sleep apnea including daytime tiredness and frequent
  • unless at the time the representation is made, respondent possesses and relies upon competent
  • IT IS FURTHER ORDERED that respondent, directly or through any corporation, subsidiary, g or eliminating snoring or the sounds of snoring, unless it discloses, clearly and prominently,
  • IT IS FURTHER ORDERED that respondent, directly or through any corporation, subsidiary, nary experience of members of the public who use the product, service, or program unless:
  • IT IS FURTHER ORDERED that respondent and its successors and assigns shall, for five years
  • IT IS FURTHER ORDERED that respondent and its successors and assigns shall deliver a copy of

  • 3 . COMPLAINT

    EXTRACTED KEY WORDS
    SNORENZ
    SPRAY
    RESPONDENT
    THROAT
    SLEEP
    OILS
    FEDERAL TRADE COMMISSION
    LIMITED LIABILITY COMPANY
    JON DENNY
    TRADE COMMISSION ACT
    ADVERTISEMENTS
    KEVIN TRUDEAU
    SNORER
    VITAMINS
    LEONARD
    JOHN ZIGLAR
    REPRESENTATIONS
    NORTH LEHIGH AVENUE
    VIBRATING
    TISSUES
    DOUBLE-BLIND STUDIES
    SLEEPING
    TINA HINES
    SURGERY
    PAUL KRAVITZ
    UNITED STATES
    ILLINOIS LIMITED LIABILITY
    LUBRICATING
    TRACE INGREDIENTS
    
                              UNITED STATES OF AMERICA
                          BEFORE FEDERAL TRADE COMMISSION
    
                                 In the Matter of
    
           TRU-VANTAGE INTERNATIONAL, L.L.C. a limited liability company,
                                     defendant.
    
                                     DOCKET NO.
    
                                     COMPLAINT
    
       The Federal Trade Commission, having reason to believe that
       Tru-Vantage International, L.L.C., a limited liability company
       ("respondent"), has violated the provisions of the Federal Trade
       Commission Act, and it appearing to the Commission that this
       proceeding is in the public interest, alleges:
    
       1. Respondent is an Illinois limited liability company, with its
       principal office or place of business at 7300 North Lehigh Avenue,
       Niles, Illinois 60714.
    
       2. Respondent advertised, offered for sale, sold, and distributed
       products to the public, including but not limited to, SNORenz, a
       topical spray that purports to reduce or eliminate snoring or the
       sounds associated with snoring by lubricating the vibrating tissues in
       the throat with a combination of oils, vitamins, and trace
       ingredients. SNORenz is a "food," and/or "drug" within the meaning of
       Sections 12 and 15 of the Federal Trade Commission Act.
    
       3. Respondent's advertisements include, but are not limited to,
       program-length television commercials ("infomercials") which run for
       30 minutes or less and fit within normal television broadcasting time
       slots. Respondent's television commercials were and are broadcast on
       network, independent and cable television stations throughout the
       United States.
    
       4. The acts and practices of respondent alleged in this complaint have
       been in or affecting commerce, as "commerce" is defined in Section 4
       of the Federal Trade Commission Act.
    
       5. Respondent has disseminated or has caused to be disseminated
       advertisements for SNORenz, including but not necessarily limited to
       television infomercials that were aired on various broadcast and cable
       channels. These advertisements contain the following statements:
    
              INFOMERCIAL: TRU SNORENZ 1 - KT (Exhibit A)
    
    
    SNIPPETS:
  • BEFORE FEDERAL TRADE COMMISSION
  • The Federal Trade Commission, having reason to believe that Tru-Vantage International,
  • Respondent is an Illinois limited liability company, with its principal office or place of
  • Respondent advertised, offered for sale, sold, and distributed products to the public,
  • SNORenz is a "food," and/or "drug" within the meaning of Sections 12 and 15 of the Federal
  • Respondent's advertisements include, but are not limited to, program-length television
  • Respondent's television commercials were and are broadcast on network, independent and cable
  • KEVIN TRUDEAU: And this is a patented product.
  • JOHN ZIGLAR: What we did is we had two double-blind studies done in two separate locations.
  • You'll actually go and get deep sleep for the very first time.
  • And it does sound too good to be true, but the double-blind studies, the people that use it,
  • In the soft tissues, in the back of the throat, the ones that we see that flap and flutter
  • JON DENNY: If -- if you have a snoring problem, if you have problems sleeping next to a
  • TINA HINES: I'm listening to your show, and I have to tell you that snoring, you know, is a
  • It did not matter, he could be sleeping on his head, and he would still snore.
  • Well, it got so bad he finally went to the doctor, and in order for the insurance company to
  • He put some vitamins, minerals in it and put a whole lot better taste.
  • DR. LEONARD: Um-hmm.
  • We are going to talk about snoring today and we're going to do it with Paul Kravitz, who has
  • Well, very simply put, it oils the vibrating parts of your -- of your throat.
  • Through the means described in Paragraph 5, respondent has represented, expressly or by

  • 4 . ANALYSIS

    EXTRACTED KEY WORDS
    TVI
    RESPONDENT
    SNORENZ
    SLEEP APNEA
    CONSENT
    COMPLAINT
    PUBLIC RECORD
    AGREEMENT
    INFOMERCIALS
    SUBSTANTIATE
    REPRESENTATIONS
    DISCLOSE
    ALLEGES
    TESTIMONIALS
    ENDORSER
    RELIABLE SCIENTIFIC EVIDENCE
    DRUG
    AFFIRMATIVE DISCLOSURE
    COMMISSION
    DIETARY SUPPLEMENT
    EFFICACY
    REDUCING
    ELIMINATING SNORING
    SYMPTOMS
    ORDINARY EXPERIENCE
    MATERIAL CONNECTION
    PHYSICIAN
    MARKETER
    POSSESS COMPETENT
    
                            Analysis of Proposed Consent
                            Order to Aid Public Comment
    
       The Federal Trade Commission has accepted an agreement, subject to
       final approval, to a proposed consent order from Tru-Vantage
       International, L.L.C. ("TVI" or the "proposed respondent"). TVI is an
       infomercial producer. It also purchases media time, disseminates its
       infomercials, and fulfills the orders for products featured in the
       infomercials.
    
       The proposed consent order has been placed on the public record for
       thirty (30) days for reception of comments by interested persons.
       Comments received during this period will become part of the public
       record. After thirty (30) days, the Commission will again review the
       agreement and the comments received and will decide whether it should
       withdraw from the agreement and take other appropriate action or make
       final the agreement's proposed order.
    
       This matter concerns advertising and promotional practices related to
       the sale of Snorenz, a purported anti-snoring product. Snorenz is a
       dietary supplement consisting of oils and vitamins that is sprayed on
       the back of the throat of persons who snore. The Commission's
       complaint charges that TVI failed to have a reasonable basis for
       claims, which were contained in infomercials it produced to promote
       Snorenz, about the product's efficacy in (1) reducing or eliminating
       snoring or the sounds of snoring, (2) reducing or eliminating snoring
       or the sounds of snoring for six to eight hours, and (3) treating the
       symptoms of sleep apnea. The complaint also alleges that TVI lacked a
       reasonable basis to substantiate representations that testimonials
       from consumers who used Snorenz represented the typical and ordinary
       experience of users of the product. TVI is also charged with making
       false claims that clinical proof establishes the efficacy of Snorenz.
       Further the complaint alleges that that the proposed respondent failed
       to disclose that the product is not intended to treat sleep apnea;
       that sleep apnea is a potentially life-threatening disorder
       characterized by loud snoring, frequent interruptions of sleep, and
       daytime tiredness; and that persons experiencing those symptoms should
       seek medical attention. Finally, the complaint alleges that TVI failed
       to disclose adequately that a material connection existed between a
       physician who appeared in the infomercials to endorse the product and
       the product's manufacturer and marketer, Med Gen, Inc. A separate
       consent settlement with Med Gen, Inc. (File No. 002-3211) is also
       being placed on the public record for comment.
    
       Part I of the consent order requires that TVI possess competent and
       reliable scientific evidence to substantiate representations that
       Snorenz or any other food, drug, or dietary supplement reduces or
       eliminates snoring or the sound of snoring; reduces or eliminates
    
    SNIPPETS:
  • Analysis of Proposed Consent
  • TVI is an infomercial producer.
  • It also purchases media time, disseminates its infomercials, and fulfills the orders for
  • The proposed consent order has been placed on the public record for thirty days for reception
  • the Commission will again review the agreement and the comments received and will decide
  • Snorenz is a dietary supplement consisting of oils and vitamins that is sprayed on the back
  • The Commission's complaint charges that TVI failed to have a reasonable basis for claims,
  • The complaint also alleges that TVI lacked a reasonable basis to substantiate representations
  • Further the complaint alleges that that the proposed respondent failed to disclose that the
  • Finally, the complaint alleges that TVI failed to disclose adequately that a material
  • Part I of the consent order requires that TVI possess competent and reliable scientific
  • Part V requires that, for any consumer endorsement or testimonial respondent uses to promote
  • Part VI requires an affirmative disclosure of any material connection between TVI and any

  • 5 . EXHIBITS A-E

    EXTRACTED KEY WORDS
    SNORENZ
    JOHN ZIGLAR
    MATTER
    VIDEO
    SLEEP
    TRU SNORENZE
    SNORING
    SNORER
    TRSL
    TRANSCRIPT
    I51
    FIRST TIME
    FEDERAL TRADE COMMISSION
    TRADE COMMISSION
    ILL
    TINA
    VIDEOTAPE
    GUARANTEE
    SUGGESTED RETAIL PRICE
    JON DENNY
    PO1
    LAUGHTER
    DEEP SLEEP
    SQUIRTS
    MIN-U-SCRIPT
    MEDICAL BREAKTHROUGH
    URN-HMM
    IQ1
    INDEX
    
    *
                                                                              I
          MED  GEN  INC.                                                                               
                            l-  KT  $49.95  TRSl  -  HARD
          Matter  Number                            0023211
                                                  October     13,1999
    
    
                                                                  Page  2
             PI                                                                                        
    RADE  COMMISSION
             El              OFFICIAL         TRANSCRIPT                PROCEEDING                     
             (31                                                                                       
                               )
             141                FEDERAL            TRADE        COMMISSION                             
                               )  Matter  No.  0023211
             [51                                                                                       
             [6]  MATTER        NO.         0023211                                                    
    erl3.1999
    
             m                                                                                         
             [a]  TITLE            MED  GEN  INC.                                                      
             [Ql                                                                                       
          [IO]  DATE                RECORDED:                 OCTOBER           13,1999                
          [ill                  TRANSCRIBED:                  MAY  12,290O                             
                                                                                                       
    t     was  produced      from  a
          [121
                                                                                                       
     For  The  Record,      Inc.  on  May  8,
          [i3]  PAGES                   1  THROUGH             34
                                                                                                       
          u41
          [I51                                                                                         
                                                                                                       
          [IsI              TRU  SNORENZ                1  -  KT  $49.95      TRSl  -  HARD
                                                                                                       
          [I71                           VIDEOTAPE
                                                                                                       
          VW                                                                                           
          [IQ1                                                                                         
          PO1                                                                                          
          VII                                                                                          
          I24                                                                                          
          1231                                                                                         
          [241                                                                                         
          [251
    
                                                                  Page  3
    
    SNIPPETS:
  • VIDEO
  • TRU SNORENZE
  • l- KT $49.95 TRSl - HARD Matter Number
  • FEDERAL TRADE COMMISSION El
  • 14 The following transcript was produced from a [121
  • 131 videotape provided to For The Record, Inc. on May 8, PAGES
  • IQ1 [IQ1
  • INDEX
  • (51 Project:VP SNORENZ 1 TRU SNORENZ
  • !ll John Ziglar KevinTrudeau WI
  • ~21 KEVIN TRUDEAU: Hi, I'm Kevin Trudeau, you're [231
  • If you're a snorer or know someone [241
  • 870-8025 Min-u-script@
  • Page 6 [II about a - almost a medical breakthrough.
  • 141 Exciting New Product I51 KEVIN TRUDEAU: - for getting rid of the noise
  • Tru-Vision for the very first time.
  • 191 Compare $99.95 into your mouth and it gets rid of the noise of snoring
  • Ill $49.99 +s&H V.3 John, tell us a little bit about the problems
  • KEVIN TRUDEAU: Urn-hmm.
  • zo] supply and the suggested retail price for a three-month's tz11 introduced him to this
  • What you do is you simply lean PO1
  • 01 your head back, you spray three squirts into the back of (111 KEVIN TRUDEAU, And this is a
  • ~41 sleep, Kevin, is all of your muscles and your tissues
  • 1;!2] (Laughter.) mouth, just like that, it tastes great.
  • 121 unconditionally guarantee.
  • 221 TINA: I have a little cold,
  • ZOI get deep sleep for the very first time.And you'll wake 1211 JOHN ZIGLAR:
  • 171 JON DENNY: For millions ofAmericans,
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