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IN RE TOYOTA MOTOR SALES USA INC Click to find out why . . .



Keywords & Phrases
CaseNo: IRTMSUI162754, CourtCode: FED, CourtName: FEDERAL TRADE COMMISSION, State: CA California, UniqueCaseRef: LCD>IRTMSUI162754, Respondent, Federal Trade Commission, Lease, Toyota Motor Sales, Complaint, Act, Advertisements, Proposed Respondent, Consumer, Practices, Agreement, Total Amount, Representation, Payment, United States, Draft Complaint, Commission, Lease Disclosure, Lease Signing, Toyota, Revised Regulation, California, Toyota Exhibit, Camry, Capitalized Cost, Consent Order, Duly Authorized Officers, Principal Office, Jurisdictional Facts Set, Amount, Toyota Exhibits, Vehicles, Delivery, Disclosures, America , ContentID: 120247999

Case Documents
1   DECISION & ORDER
[ see first page and extracted highlights below  ] ItemID: 119607
5 pages
HTML
2   COMPLAINT
[ see first page and extracted highlights below  ] ItemID: 119606
5 pages
HTML
3   AGREEMENT CONTAINING CONSENT
[ see first page and extracted highlights below  ] ItemID: 119605
12 pages
PDF
Total Documents: 3 documents , 22 pages
Price: $ 29.95


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1 . DECISION & ORDER

EXTRACTED KEY WORDS
COMMISSION
LEASE
COMPLAINT
TOTAL AMOUNT
FEDERAL TRADE COMMISSION
CONSUMER
LEASE SIGNING
DELIVERY
TOYOTA MOTOR SALES
ACT
DISCLOSURES
FACTS
CHARGE
VIOLATION
SUCCESSORS
ADVERTISEMENT
AGREEMENT
JURISDICTION
MANNER
PAYMENT
REVISED REGULATION
SUBPARAGRAPH
TERMINATE
FEES
REG
COMPLIANCE
APPEALING
REASONABLE CONSUMER
OFFICERS
                                                                  9523098
                                                                 B231251

                          UNITED STATES OF AMERICA
                      BEFORE FEDERAL TRADE COMMISSION

                               COMMISSIONERS:
                         Robert Pitofsky, Chairman
                             Mary L. Azcuenaga
                             Sheila F. Anthony
                            Mozelle W. Thompson
                               Orson Swindle

                              In The Matter of

              TOYOTA MOTOR SALES, U.S.A., INC., a corporation.

                             DOCKET NO. C-3776
                             DECISION AND ORDER

   The Federal Trade Commission having initiated an investigation of
   certain acts and practices of the respondent named in the caption
   hereof, and the respondent having been furnished thereafter with a
   copy of a draft of complaint which the Bureau of Consumer Protection
   proposed to present to the Commission for its consideration and which,
   if issued by the Commission, would charge the respondent with
   violation of the Federal Trade Commission Act; and

   The respondent, its attorneys, and counsel for the Commission having
   thereafter executed an agreement containing a consent order, an
   admission by the respondent of all the jurisdictional facts set forth
   in the aforesaid draft of complaint, a statement that the signing of
   said agreement is for settlement purposes only and does not constitute
   an admission by the respondent that the law has been violated as
   alleged in such complaint, or that the facts as alleged in such
   complaint, other than jurisdictional facts, are true and waivers and
   other provisions as required by the Commission's Rules; and

   The Commission having thereafter considered the matter and having
   determined that it had reason to believe that the respondent has
   violated the said Act, and that a complaint should issue stating its
   charges in that respect, and having thereupon accepted the executed
   consent agreement and placed such agreement on the public record for a
   period of sixty (60) days, now in further conformity with the
   procedure prescribed in Section 2.34 of its Rules, the Commission
   hereby issues its complaint, makes the following jurisdictional
   findings and enters the following order:

SNIPPETS:
  • BEFORE FEDERAL TRADE COMMISSION
  • The Federal Trade Commission having initiated an investigation of certain acts and practices
  • The Commission having thereafter considered the matter and having determined that it had kes the following jurisdictional findings and enters the following order:
  • Respondent Toyota Motor Sales, U.S.A., Inc. is a California corporation with its principal
  • The Federal Trade Commission has jurisdiction of the subject matter of this proceeding and of
  • video or written disclosures must be made in a manner that is readable and understandable to
  • "Total amount due at lease signing or delivery" as used herein shall mean the total amount of
  • The total amount due at lease signing or delivery may 1) exclude third-party fees, such as
  • Unless otherwise specified, "respondent" as used herein shall mean Toyota Motor Sales, USA,
  • IT IS ORDERED that respondent, directly or through any corporation, subsidiary, division, or
  • Reg.
  • Make any reference to any charge that is part of the total amount due at lease signing or
  • IT IS FURTHER ORDERED that if the revised CLA, as amended, or revised Regulation M, as however, that all other requirements of this order, including definition 1, will survive any such
  • IT IS FURTHER ORDERED that respondent Toyota Motor Sales, U.S.A., Inc., and its successors
  • This order will terminate on January 5, 2018, or twenty years from the most recent date that
  • Provided further, that if such complaint is dismissed or a federal court rules that the ng is upheld on appeal.

  • 2 . COMPLAINT

    EXTRACTED KEY WORDS
    ADVERTISEMENTS
    TOYOTA
    CONSUMER
    FEDERAL TRADE COMMISSION
    ACT
    TOYOTA EXHIBIT
    CAMRY
    PAYMENT
    LEASE DISCLOSURE
    AMOUNT
    RESPONDENT
    VEHICLES
    PRACTICES
    VIOLATIONS
    REGULATION
    SCREENS
    TOYOTA MOTOR SALES
    DOWN/36MO
    CONSUMER LEASING ACT
    AFFECTING COMMERCE
    SECURITY DEPOSIT
    SIGNING
    IMAGES
    CAPITALIZED COST
    MONTHLY PAYMENT
    LEASE INCEPTION
    FEE
    REPRESENTATION
    BOTTOM
    
                                                                      9523098
                                                                     B231251
    
                              UNITED STATES OF AMERICA
                              FEDERAL TRADE COMMISSION
    
                                 In The Matter of
    
                  TOYOTA MOTOR SALES, U.S.A., INC., a corporation.
                                 DOCKET NO. C-3776
    
                                     COMPLAINT
    
       The Federal Trade Commission, having reason to believe that Toyota
       Motor Sales, U.S.A., Inc., a corporation ("respondent" or "Toyota"),
       has violated the provisions of the Federal Trade Commission Act, 15
       U.S.C. §§ 45-58, as amended, and the Consumer Leasing Act, 15 U.S.C.
       §§ 1667-1667e, as amended, and its implementing Regulation M, 12
       C.F.R. § 213, as amended, and it appearing to the Commission that this
       proceeding is in the public interest, alleges:
    
       1. Respondent Toyota Motor Sales, U.S.A., Inc. is a California
       corporation with its principal office or place of business at 19001
       South Western Avenue, Torrance, California 90509. Respondent
       manufactures and distributes vehicles and offers such vehicles for
       sale or lease to consumers.
    
       2. Respondent has disseminated advertisements to the public that
       promote consumer leases, as the terms "advertisement" and "consumer
       lease" are defined in Section 213.2 of Regulation M, 12 C.F.R.
       § 213.2, as amended.
    
       3. The acts and practices of respondent alleged in this complaint have
       been in or affecting commerce, as "commerce" is defined in Section 4
       of the Federal Trade Commission Act, 15 U.S.C. § 44.
    
       4. Respondent has disseminated or has caused to be disseminated
       consumer lease advertisements ("lease advertisements") for Toyota
       vehicles, including but not necessarily limited to the attached Toyota
       Exhibits A - C. Toyota Exhibits A and B are television lease
       advertisements (attached hereto in video and storyboard format).
       Toyota Exhibit C is a direct mail advertisement. These advertisements
       contain the following statements:
    
              A. (Audio:) "... And the car that's become the gold standard
              can now be leased for as little as $229 a month, which includes
              automatic transmission, air conditioning, power windows and
              door locks and more. The new 1995 Toyota Camry lease, starting
    
    SNIPPETS:
  • The Federal Trade Commission, having reason to believe that Toyota Motor Sales, U.S.A., Inc.,
  • Respondent Toyota Motor Sales, U.S.A., Inc. is a California
  • Respondent manufactures and distributes vehicles and offers such vehicles for sale or lease
  • Respondent has disseminated advertisements to the public that promote consumer leases, as the
  • Respondent has disseminated or has caused to be disseminated consumer lease advertisements
  • Toyota Exhibit C is a direct mail advertisement.
  • The new 1995 Toyota Camry lease, starting at just $229 a month.
  • First Month's Payment And $275 Refundable Security Deposit Also
  • Due At Signing."
  • (The advertisement contains the following lease disclosure at the bottom of the screen in
  • (The advertisement contains the following lease disclosure in light-colored print
  • The information is displayed on two screens, each containing a block of two lines, and each
  • DISPOSITION FEE, NOT TO EXCEED $150, MAY BE DUE AT LEASE END..."
  • '94 Tercel '94 4x2 Truck '94 Corolla $149/mo.1 $149/mo.6 $179/mo.2 $500 down/36mo.
  • In lease advertisements, including but not necessarily limited to Exhibits A and C,
  • In truth and in fact, consumers cannot lease the advertised vehicles at the terms prominently
  • Consumers must also pay additional fees beyond the prominently stated terms, such as the
  • Respondent's practices constitute deceptive acts or practices in or affecting commerce in
  • The failure to disclose adequately these additional terms, in light of the representation
  • Consumer Leasing Act and Regulation M Violations

  • 3 . AGREEMENT CONTAINING CONSENT

    EXTRACTED KEY WORDS
    FEDERAL TRADE COMMISSION
    TOYOTA MOTOR SALES
    COMPLAINT
    ACT
    LEASE
    PROPOSED RESPONDENT
    AGREEMENT
    PRACTICES
    REPRESENTATION
    ADVERTISEMENTS
    UNITED STATES
    DRAFT COMPLAINT
    TOTAL AMOUNT
    CONSUMER
    PAYMENT
    CALIFORNIA
    LEASE SIGNING
    CONSENT ORDER
    DULY AUTHORIZED OFFICERS
    PRINCIPAL OFFICE
    JURISDICTIONAL FACTS SET
    LEASE DISCLOSURE
    REVISED REGULATION
    TOYOTA EXHIBITS
    AMERICA
    SOUTH WESTERN AVENUE
    JURISDICTIONAL FACTS
    PROPOSED RESPONDENT WAIVES
    CAPITALIZED COST
    
                          UNITED STATES OF AMERICA
                          FEDERAL TRADE COMMISSION
    
    
                                     )
          In The Matter of            )    FILE NO. 952 3098
                                     )
    TOYOTA MOTOR SALES, U.S.A., INC.,)    AGREEMENT CONTAINING
       a corporation.                  )    CONSENT ORDER
                                     )
                                     )
    
          The Federal Trade Commission ("Commission") has conducted an
    investigation of certain acts and practices of Toyota Motor
    Sales, U.S.A., Inc., a corporation ("proposed respondent").
    Proposed respondent, having been represented by counsel, is
    willing to enter into an agreement containing a consent order
    resolving the allegations contained in the attached draft
    complaint.  Therefore,
    
          IT IS HEREBY AGREED by and between Toyota Motor Sales,
    U.S.A., Inc., by its duly authorized officers, and counsel for
    the Federal Trade Commission that:
    
    l.    Proposed respondent Toyota Motor Sales, U.S.A., Inc. is a
    California corporation with its principal office or place of
    business located at 19001 South Western Avenue, Torrance,
    California 90509.
    
          2.    Proposed respondent admits all the jurisdictional facts
    set forth in the draft complaint.
    
    3.    Proposed respondent waives:
    
          a.    Any further procedural steps;
    
          b.    The requirement that the Commission's decision
                contain a statement of findings of fact and conclusions
                of law; and
    
          c.    All rights to seek judicial review or otherwise to
                challenge or contest the validity of the order entered
                pursuant to this agreement.
    
    4.    This agreement shall not become part of the public record of
    the proceeding unless and until it is accepted by the Commission.
    If this agreement is accepted by the Commission, it, together
    with the draft complaint, will be placed on the public record for
    a period of sixty (60) days and information about it publicly
    
    SNIPPETS:
  • UNITED STATES OF AMERICA
  • The Federal Trade Commission has conducted an investigation of certain acts and practices of
  • Proposed respondent, having been represented by counsel, is willing to enter into an
  • IT IS HEREBY AGREED by and between Toyota Motor Sales, U.S.A., Inc., by its duly authorized
  • Proposed respondent Toyota Motor Sales, U.S.A., Inc. is a California corporation with its
  • Proposed respondent admits all the jurisdictional facts set forth in the draft complaint.
  • This agreement is for settlement purposes only and does not constitute an admission by
  • Proposed respondent waives any right it may have to any other manner of service.
  • No agreement, understanding, representation, or interpretation not contained in the order or
  • video or written disclosures must be made in a manner that is readable and understandable to
  • "Total amount due at lease signing or delivery" as used herein shall mean the total amount of
  • required to be paid by the lessee on or before consummation of the lease or delivery of the
  • The total amount due at lease signing or delivery may 1) exclude third-party fees, such as
  • "Commerce" as used herein shall mean as defined in Section 4 of the Federal Trade Commission
  • IT IS ORDERED that respondent, directly or through any corporation, subsidiary, division, or
  • Misrepresent the total amount due at lease signing or delivery, the amount down, and/or the
  • Make any reference to any charge that is part of the total amount due at lease signing or
  • This order will terminate twenty years from the date of its issuance, or twenty years from
  • corporation with its principal office or place of business at 19001 South Western Avenue,
  • Respondent has disseminated or has caused to be disseminated consumer lease advertisements
  • [The advertisement contains the following lease disclosure in light-colored print
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