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IN RE LIBERTY FINANCIAL COMPANIES INC Click to find out why . . .



Keywords & Phrases
CaseNo: IRLFCI182631, CourtCode: FED, CourtName: FEDERAL TRADE COMMISSION, State: MA Massachusetts, UniqueCaseRef: LCD>IRLFCI182631, Respondent, Complaint, Survey, Commission, Personal Information, Child, Website, Federal Trade Commission, Liberty Financial Companies, Agreement, Commercial Website, Practices, Proposed Respondent, Representation, Personnel, Proposed Order, Online, Compliance, Consent, Parent, Act, E-mail Newsletter, Identifier, Disclosure, Consumer, Draft Complaint, Young Investor, Authorization, Purposes, Successors, Affecting, Acceptance, Consumers Age, Verifiable Parental Consent, Consent Order , ContentID: 120247841

Case Documents
1   COMPLAINT
[ see first page and extracted highlights below  ] ItemID: 118994
3 pages
HTML
2   ANALYSIS
[ see first page and extracted highlights below  ] ItemID: 118993
3 pages
HTML
3   AGREEMENT CONTAINING CONSENT
[ see first page and extracted highlights below  ] ItemID: 118992
9 pages
HTML
Total Documents: 3 documents , 15 pages
Price: $ 29.95


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1 . COMPLAINT

EXTRACTED KEY WORDS
RESPONDENT
E-MAIL NEWSLETTER
FEDERAL TRADE COMMISSION
YOUNG INVESTOR
ACT
LIBERTY FINANCIAL COMPANIES
SURVEY AREA
PRIZE
PARAGRAPH
REPRESENTATION
ALLEGES
PRACTICES
COMPLAINT
AFFECTING COMMERCE
MUTUAL FUNDS
ANONYMOUS MANNER
QUARTERLY DRAWING
REPRESENTATION SET
MISLEADING
DIGITAL VIDEO CAMERA
FLATBED SCANNER
SPECIFIED PRIZES
VIOLATION
MASSACHUSETTS
EXHIBIT
ENTRY FORM
IMPLICATION
TRUTH
THIRD PARTY
                          UNITED STATES OF AMERICA
                          FEDERAL TRADE COMMISSION

                              In the Matter of
              LIBERTY FINANCIAL COMPANIES, INC. a corporation.

                             DOCKET NO. _______

                                 COMPLAINT

   The Federal Trade Commission, having reason to believe that Liberty
   Financial Companies, Inc., a corporation ("respondent"), has violated
   the provisions of the Federal Trade Commission Act, and it appearing
   to the Commission that this proceeding is in the public interest,
   alleges:

   1. Respondent Liberty Financial Companies, Inc., is a Massachusetts
   corporation with its principal office or place of business at 600
   Atlantic Avenue, Boston, Massachusetts 02210.

   2. Respondent has operated a World Wide Web ("Web") site located at
   http://www.younginvestor.com  (the "Website").

   3. The acts and practices of respondent alleged in this complaint have
   been in or affecting commerce, as "commerce" is defined in Section 4
   of the Federal Trade Commission Act.

   4. Respondent has disseminated or caused to be disseminated on its
   Website certain Web pages directed at children known as The Young
   Investor Measure Up Survey area. (Exhibit A). At this area, respondent
   conducts a survey that collects from participants numerous items of
   information such as the individual's: weekly amount of allowance;
   types of financial gifts received such as stocks, bonds and mutual
   funds, and from whom; spending habits; part time work history; plans
   for college; and family finances including ownership of any mutual
   funds or investments in the Stein Roe Young Investor Fund offered by
   respondent. The survey states that "(a)ll of your answers will be
   totally anonymous." The survey ends with a section entitled "Entry
   Form" that asks participants what prize they would prefer if they win
   the "quarterly drawing," and asks if they "would like to be added to
   the Young Investor e-mail newsletter." The survey collects personal
   identifying information, including name, age, and gender, and
   participants in the survey are also told to provide e-mail address and
   street address in order to receive the newsletter and for
   identification purposes if they win the drawing.

   5. Through the means described in Paragraph 4, respondent has
   represented, expressly or by implication, that it maintains the
SNIPPETS:
  • The Federal Trade Commission, having reason to believe that Liberty Financial Companies,
  • Respondent Liberty Financial Companies, Inc., is a Massachusetts corporation with its
  • Respondent has operated a World Wide Web site located at http://www.younginvestor.com.
  • The acts and practices of respondent alleged in this complaint have been in or affecting
  • Respondent has disseminated or caused to be disseminated on its Website certain Web pages
  • At this area, respondent conducts a survey that collects from participants numerous items of
  • The survey ends with a section entitled "Entry Form" that asks participants what prize they
  • Through the means described in Paragraph 4, respondent has represented, expressly or by
  • In truth and in fact, respondent does not maintain the information it collects at the Measure
  • While respondent has not sold, rented, or otherwise marketed the information to any third
  • Therefore, the representation set forth in Paragraph 5 was, and is, false or misleading.
  • The Measure Up Survey (Exhibit A) contains the following statements:
  • "Each Quarter, one participant will win his or her choice of a digital video camera, CD ROM
  • "If you are chosen as a winner in the quarterly drawing, which prize would you like?
  • a participant in the Measure Up Survey who submits the requested personal identifying
  • Therefore, the representations set forth in Paragraph 8 were, and are, false or misleading.
  • The acts and practices of respondent as alleged in this complaint constitute unfair or

  • 2 . ANALYSIS

    EXTRACTED KEY WORDS
    PROPOSED ORDER
    SURVEY
    COMPLAINT
    CONSENT ORDER
    WEBSITE
    COMMISSION
    AGREEMENT
    COMPLAINT ALLEGES
    CHILD
    PARENTS
    COMPLIANCE
    ACT
    PRACTICES
    ONLINE
    PRIVACY
    PUBLIC RECORD
    AGE
    ACCORDING
    IDENTIFIER
    PROMINENT
    HYPERLINK
    PRIOR
    REGULATIONS
    MISREPRESENTATIONS
    RESPONSES
    NEWSLETTER
    SPECIFIES
    PROVISIONS
    ENGAGING
    
                                    Analysis of
                    Proposed Consent Order to Aid Public Comment
         _________________________________________________________________
    
       The Federal Trade Commission has accepted, subject to final approval,
       an agreement containing a consent order from Liberty Financial
       Companies, Inc. ("Liberty Financial"), the operator of a website on
       the World Wide Web located at http://www.younginvestor.com
       ("website").
    
       The proposed consent order has been placed on the public record for
       sixty (60) days for reception of comments by interested persons.
       Comments received during this period will become part of the public
       record. After sixty (60) days, the Commission will again review the
       agreement and the comments received and will decide whether it should
       withdraw from the agreement or make final the agreement's proposed
       order.
    
       The Liberty Financial website features several different areas
       targeted to children and teens. One such area is the Measure Up Survey
       area. Participants in this area survey fill out a survey seeking
       financial information, including the individual's: weekly amount of
       allowance; types of financial gifts received such as stocks, bonds and
       mutual funds, and from whom; spending habits; part time work history;
       plans for college; and family finances. Later, the survey elicits the
       individual's name, address, age and email address.
    
       The Commission's complaint alleges that Liberty Financial made three
       misrepresentations in connection with its collection of this
       information on its website. First, the complaint alleges that Liberty
       Financial represented that the information collected would be "totally
       anonymous." In fact, according to the complaint, all of the
       information collected in the survey area -- the questionnaire
       responses and the participants' personal information -- are maintained
       in one database in identifiable form. Thus, the financial information
       participants provide can be linked to them personally.
    
       The complaint also alleges that Liberty Financial falsely represented
       that participants in the Measure Up Survey who submit the requested
       personal identifying information will receive the company's Young
       Investor e-mail newsletter. In fact, according to the complaint,
       Liberty Financial did not provide a newsletter to any of the
       participants in the Survey.
    
       Finally, the complaint alleges that Liberty Financial falsely
       represented that every three months, a participant in the Measure Up
       Survey who submits the requested personal information is selected to
       win his or her choice of certain specified prizes. In fact, according
    
    SNIPPETS:
  • Proposed Consent Order to Aid Public Comment
  • The proposed consent order has been placed on the public record for sixty days for reception
  • the Commission will again review the agreement and the comments received and will decide
  • The Liberty Financial website features several different areas targeted to children and teens.
  • One such area is the Measure Up Survey area.
  • The Commission's complaint alleges that Liberty Financial made three misrepresentations in
  • In fact, according to the complaint, all of the information collected in the survey area --
  • The complaint also alleges that Liberty Financial falsely represented that participants in
  • The proposed consent order contains provisions designed to remedy the violations charged and
  • Part I of the proposed order prohibits Liberty Financial from making any misrepresentation
  • The order defines "personal information" as "individually identifiable information about an
  • Part III of the proposed order requires Liberty Financial to post a clear and prominent
  • Liberty Financial may comply with this Part by posting a Privacy Notice on its home page
  • The order specifies ways in which Liberty Financial can ensure that parents receive notice of
  • It requires Liberty Financial to delete all personal information collected from children
  • Part VI of the order states that once the Children's Online Privacy Protection Act of 1998
  • Part VIII requires Liberty Financial to deliver a copy of the order to certain company

  • 3 . AGREEMENT CONTAINING CONSENT

    EXTRACTED KEY WORDS
    PERSONAL INFORMATION
    COMMISSION
    CHILD
    COMPLAINT
    WEBSITE
    COMMERCIAL WEBSITE
    PROPOSED RESPONDENT
    FEDERAL TRADE COMMISSION
    LIBERTY FINANCIAL COMPANIES
    AGREEMENT
    CONSENT
    PARENT
    ONLINE
    PRACTICES
    REPRESENTATION
    DISCLOSURE
    CONSUMER
    COMPLIANCE
    DRAFT COMPLAINT
    COUNSEL
    AUTHORIZATION
    PURPOSES
    SUCCESSORS
    AFFECTING
    ACCEPTANCE
    CONSUMERS AGE
    IDENTIFIER
    VERIFIABLE PARENTAL CONSENT
    PRIVACY NOTICE
    
                              UNITED STATES OF AMERICA
                              FEDERAL TRADE COMMISSION
    
                                  In the Matter of
                  LIBERTY FINANCIAL COMPANIES, INC. a corporation.
    
                                 FILE NO. 982 3522
                         AGREEMENT CONTAINING CONSENT ORDER
    
       The Federal Trade Commission has conducted an investigation of certain
       acts and practices of Liberty Financial Companies, Inc., a corporation
       ("proposed respondent"). Proposed respondent, having been represented
       by counsel, is willing to enter into an agreement containing a consent
       order resolving the allegations contained in the attached draft
       complaint. Therefore,
    
       IT IS HEREBY AGREED by and between Liberty Financial Companies, Inc.,
       by its duly authorized officer, and counsel for the Federal Trade
       Commission that:
    
              1. Proposed respondent Liberty Financial Companies, Inc. is a
              Massachusetts corporation with its principal office or place of
              business at 600 Atlantic Avenue, Boston, Massachusetts 02210.
    
    
              2. Proposed respondent admits all the jurisdictional facts set
              forth in the draft complaint.
    
    
              3. Proposed respondent waives:
    
    
                    (a) Any further procedural steps;
    
    
    
                    (b) The requirement that the Commission's decision
                    contain a statement of findings of fact and conclusions
                    of law; and
    
    
                    (c) All rights to seek judicial review or otherwise to
                    challenge or contest the validity of the order entered
                    pursuant to this agreement.
    
    
    
              4. This agreement shall not become part of the public record of
    
    SNIPPETS:
  • The Federal Trade Commission has conducted an investigation of certain acts and practices of
  • Proposed respondent, having been represented by counsel, is willing to enter into an
  • The Commission thereafter may either withdraw its acceptance of this agreement and so notify
  • This agreement is for settlement purposes only and does not constitute an admission by
  • No agreement, understanding, representation, or interpretation not contained in the order or
  • "Child" or "children" shall mean an individual under the age of thirteen.
  • "Parents" or "parental" shall mean a legal guardian, including, but not limited to, a
  • "Personal information" shall mean individually identifiable information about an individual
  • "Disclosure" shall mean, with respect to personal information, the release of personal respondent has actual knowledge that it is collecting personal information from a child, publicly
  • "Clearand prominent" shall mean in a type size and location that are not obscured by any
  • "Verifiable parental consent" shall mean obtaining consent by any reasonable effort, ted from that child.
  • "Website directed to children" shall mean a commercial website targeted to children, or that
  • Unless otherwise specified, "respondent" shall mean Liberty Financial Companies, Inc., its
  • That children and/or consumers age thirteen through seventeen who submit such information
  • IT IS FURTHER ORDERED that respondent, directly or through any corporation, subsidiary, r parent's permission to provide the information to respondent.
  • Provided, however, that for purposes of this Part, compliance with all of the following shall at which any personal information is collected, placement of a clear and prominent hyperlink on the
  • IT IS FURTHER ORDERED that after the effective date of the Children's Online Privacy
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