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1
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COMPLAINT
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EXTRACTED KEY WORDS
RESPONDENT E-MAIL NEWSLETTER FEDERAL TRADE COMMISSION YOUNG INVESTOR ACT LIBERTY FINANCIAL COMPANIES SURVEY AREA PRIZE PARAGRAPH REPRESENTATION ALLEGES PRACTICES COMPLAINT AFFECTING COMMERCE MUTUAL FUNDS ANONYMOUS MANNER QUARTERLY DRAWING REPRESENTATION SET MISLEADING DIGITAL VIDEO CAMERA FLATBED SCANNER SPECIFIED PRIZES VIOLATION MASSACHUSETTS EXHIBIT ENTRY FORM IMPLICATION TRUTH THIRD PARTY |
UNITED STATES OF AMERICA
FEDERAL TRADE COMMISSION
In the Matter of
LIBERTY FINANCIAL COMPANIES, INC. a corporation.
DOCKET NO. _______
COMPLAINT
The Federal Trade Commission, having reason to believe that Liberty
Financial Companies, Inc., a corporation ("respondent"), has violated
the provisions of the Federal Trade Commission Act, and it appearing
to the Commission that this proceeding is in the public interest,
alleges:
1. Respondent Liberty Financial Companies, Inc., is a Massachusetts
corporation with its principal office or place of business at 600
Atlantic Avenue, Boston, Massachusetts 02210.
2. Respondent has operated a World Wide Web ("Web") site located at
http://www.younginvestor.com (the "Website").
3. The acts and practices of respondent alleged in this complaint have
been in or affecting commerce, as "commerce" is defined in Section 4
of the Federal Trade Commission Act.
4. Respondent has disseminated or caused to be disseminated on its
Website certain Web pages directed at children known as The Young
Investor Measure Up Survey area. (Exhibit A). At this area, respondent
conducts a survey that collects from participants numerous items of
information such as the individual's: weekly amount of allowance;
types of financial gifts received such as stocks, bonds and mutual
funds, and from whom; spending habits; part time work history; plans
for college; and family finances including ownership of any mutual
funds or investments in the Stein Roe Young Investor Fund offered by
respondent. The survey states that "(a)ll of your answers will be
totally anonymous." The survey ends with a section entitled "Entry
Form" that asks participants what prize they would prefer if they win
the "quarterly drawing," and asks if they "would like to be added to
the Young Investor e-mail newsletter." The survey collects personal
identifying information, including name, age, and gender, and
participants in the survey are also told to provide e-mail address and
street address in order to receive the newsletter and for
identification purposes if they win the drawing.
5. Through the means described in Paragraph 4, respondent has
represented, expressly or by implication, that it maintains the
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2
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ANALYSIS
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EXTRACTED KEY WORDS
PROPOSED ORDER SURVEY COMPLAINT CONSENT ORDER WEBSITE COMMISSION AGREEMENT COMPLAINT ALLEGES CHILD PARENTS COMPLIANCE ACT PRACTICES ONLINE PRIVACY PUBLIC RECORD AGE ACCORDING IDENTIFIER PROMINENT HYPERLINK PRIOR REGULATIONS MISREPRESENTATIONS RESPONSES NEWSLETTER SPECIFIES PROVISIONS ENGAGING |
Analysis of
Proposed Consent Order to Aid Public Comment
_________________________________________________________________
The Federal Trade Commission has accepted, subject to final approval,
an agreement containing a consent order from Liberty Financial
Companies, Inc. ("Liberty Financial"), the operator of a website on
the World Wide Web located at http://www.younginvestor.com
("website").
The proposed consent order has been placed on the public record for
sixty (60) days for reception of comments by interested persons.
Comments received during this period will become part of the public
record. After sixty (60) days, the Commission will again review the
agreement and the comments received and will decide whether it should
withdraw from the agreement or make final the agreement's proposed
order.
The Liberty Financial website features several different areas
targeted to children and teens. One such area is the Measure Up Survey
area. Participants in this area survey fill out a survey seeking
financial information, including the individual's: weekly amount of
allowance; types of financial gifts received such as stocks, bonds and
mutual funds, and from whom; spending habits; part time work history;
plans for college; and family finances. Later, the survey elicits the
individual's name, address, age and email address.
The Commission's complaint alleges that Liberty Financial made three
misrepresentations in connection with its collection of this
information on its website. First, the complaint alleges that Liberty
Financial represented that the information collected would be "totally
anonymous." In fact, according to the complaint, all of the
information collected in the survey area -- the questionnaire
responses and the participants' personal information -- are maintained
in one database in identifiable form. Thus, the financial information
participants provide can be linked to them personally.
The complaint also alleges that Liberty Financial falsely represented
that participants in the Measure Up Survey who submit the requested
personal identifying information will receive the company's Young
Investor e-mail newsletter. In fact, according to the complaint,
Liberty Financial did not provide a newsletter to any of the
participants in the Survey.
Finally, the complaint alleges that Liberty Financial falsely
represented that every three months, a participant in the Measure Up
Survey who submits the requested personal information is selected to
win his or her choice of certain specified prizes. In fact, according
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3
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AGREEMENT CONTAINING CONSENT
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EXTRACTED KEY WORDS
PERSONAL INFORMATION COMMISSION CHILD COMPLAINT WEBSITE COMMERCIAL WEBSITE PROPOSED RESPONDENT FEDERAL TRADE COMMISSION LIBERTY FINANCIAL COMPANIES AGREEMENT CONSENT PARENT ONLINE PRACTICES REPRESENTATION DISCLOSURE CONSUMER COMPLIANCE DRAFT COMPLAINT COUNSEL AUTHORIZATION PURPOSES SUCCESSORS AFFECTING ACCEPTANCE CONSUMERS AGE IDENTIFIER VERIFIABLE PARENTAL CONSENT PRIVACY NOTICE |
UNITED STATES OF AMERICA
FEDERAL TRADE COMMISSION
In the Matter of
LIBERTY FINANCIAL COMPANIES, INC. a corporation.
FILE NO. 982 3522
AGREEMENT CONTAINING CONSENT ORDER
The Federal Trade Commission has conducted an investigation of certain
acts and practices of Liberty Financial Companies, Inc., a corporation
("proposed respondent"). Proposed respondent, having been represented
by counsel, is willing to enter into an agreement containing a consent
order resolving the allegations contained in the attached draft
complaint. Therefore,
IT IS HEREBY AGREED by and between Liberty Financial Companies, Inc.,
by its duly authorized officer, and counsel for the Federal Trade
Commission that:
1. Proposed respondent Liberty Financial Companies, Inc. is a
Massachusetts corporation with its principal office or place of
business at 600 Atlantic Avenue, Boston, Massachusetts 02210.
2. Proposed respondent admits all the jurisdictional facts set
forth in the draft complaint.
3. Proposed respondent waives:
(a) Any further procedural steps;
(b) The requirement that the Commission's decision
contain a statement of findings of fact and conclusions
of law; and
(c) All rights to seek judicial review or otherwise to
challenge or contest the validity of the order entered
pursuant to this agreement.
4. This agreement shall not become part of the public record of
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